Privacy Policy

Introduction

The Wedding Hand is a wedding planning and coordination service providing digital products and support to couples planning their wedding. If you have any questions about this policy or how your data is handled, you can contact us at: info@theweddinghand.com

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We use information collected about you only as permitted in this Privacy Policy. The Site may contain links to third parties’websites. We’re not responsible for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those website.

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By providing information to us when registering as a customer, sending enquiries or otherwise using the Site, you expressly agree to this Privacy Policy. This Privacy Policy was last updated in April 2026. We may occasionally amend this Privacy Policy to reflect regulatory requirements; advances in technology, site updates and changes in our information collection and disclosure practices. Any new policy will automatically be effective when it is published on the website. You should therefore return here regularly to view our most up to date Privacy Policy. You should also print a copy for your records.

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What kind of information does theweddinghand.com collect?

We may collect personal information such as your name, email address, wedding details you choose to share, and any information you provide through contact forms, enquiries or consultations. If you make a purchase, we may also collect order and transaction details. In addition, limited technical data such as your IP address, browser type and website usage may be collected through cookies and analytics tools.

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How and when does theweddinghand.com collect this information?

Your information is collected when you interact with The Wedding Hand, including when you submit an enquiry, sign up to receive emails or resources, purchase a product or service, communicate with us directly, or use our website.

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How does theweddinghand.com use this information?

We use your information to respond to enquiries, provide the services or products you have requested, manage client relationships, and improve our website and overall customer experience. Where you have chosen to opt in, we may also use your details to send relevant updates or marketing communications.

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What is the legal basis for collecting this information? 

We process your personal data in line with UK data protection law. This includes where it is necessary to fulfil a contract with you, where you have given your consent, and where it is in our legitimate interests to operate and improve our business in a way that does not override your rights.

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When will theweddinghand.com share your information with third parties?

We do not sell your personal data. Your information may be shared with trusted third-party providers where necessary to run our business, such as website hosting platforms, payment processors, email marketing services, project management tools and analytics providers. These providers only process your data on our behalf and are required to keep it secure.

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Key third parties which theweddinghand.com will share personal data with include the project management software used to deliver the plans for your wedding. This website is hosted on Wix.com, see their privacy terms here. Google is the platform used for all company delivery and where data is stored centrally, you can see their privacy policy here. 

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How long will theweddinghand.com store my information?

We retain your personal data only for as long as necessary to provide our services and meet legal obligations. Enquiry data is typically kept for up to 12 months, while client and purchase records may be retained for up to 6 years in line with financial and legal requirements.

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Theweddinghand.com does not store any credit card information, we work with bank transfers only. 

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Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your experience and understand how the site is used. You can control or disable cookies through your browser settings.

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Data Security

We take appropriate measures to protect your personal data and prevent unauthorised access, disclosure or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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Contacting Us

If you have any questions about this policy, please contact us here.